Privacy policy

This website is run by Triga Ventures. For any question about your personal information, write to us at connect@trigaventures.org.

When you contact us, apply to a programme or register for an event, we collect the details you give us, such as your name, email address, phone number and message. We use them to reply to you and to run the programme or event. We do not sell them.

We count visits to pages without cookies and without keeping your IP address, so that we know which pages people read. Visitors are counted per day only.

This website has a site assistant: the chat button in the corner of each page. It answers questions from the information published on this website, and it can help you plan a visit or ask us to contact you.

What it sends. To write each answer, your message and the recent messages of the conversation are sent, with this website's published information, to an AI service. The AI service is provided by Anthropic, PBC, in the United States, through Zavon Holdings (Pty) Ltd, which hosts this website for Triga Ventures. Anthropic uses this information only to produce the answer. It does not use it to train its models.

Your details. The assistant asks for your name, email address or phone number only when you ask to plan a visit or to be contacted, and only after you agree. Triga Ventures then keeps them with its contact records and tells our team, so that a person can reply.

What is kept. The conversation is kept for 12 months and then deleted. Your IP address is not kept. To stop misuse, conversations are counted against a code made from your connection, and that code cannot be traced back to you after the day ends. A check by Vercel, our hosting provider, confirms that a person, not an automated program, starts each conversation.

Nearest locations. To list our nearest locations first, the assistant uses the approximate city your internet connection is in. It is used only to sort the list, and is not stored or shared. 'Use my location' asks your browser for your position; it is used only in your browser and never sent to us.

Answers can be wrong. The assistant is an AI, and its answers can contain mistakes. Check important details, such as dates and times, on the page it links to, or ask us. Do not share health, financial or other sensitive information in the chat.

Your rights. You can ask for a copy of a conversation, or ask us to delete it, at connect@trigaventures.org.

Write to us at connect@trigaventures.org to ask what information we hold about you, to correct it, or to ask us to delete it.